Customer Testimonials
At the Kapi'olani Medical Center for Women and Children in Honolulu, we were looking for a fairly priced negative pressure wound therapy (NPWT) device. We required close support for clinical trials, insurance authorization, and procedure integration. During this two-year process, ITI has worked with us every step of the way.
For our initial trials, ITI modified equipment according to our suggestions. Despite the nursing staff's initial skepticism, they responded positively to ITI's hands-on training seminars and their patients' irrefutably good outcomes. Comments in our periodic nursing surveys praised the units' ease of use and durability - especially important for patients treated at home. At-home patients were particularly happy with the device's quiet operation - finally they could get some sleep!
During this time, ITI became a preferred provider for our Blue Cross and Blue Shield health plan: The Hawaii Medical Service Association (HMSA). At our suggestion, ITI contracted with a home care company covering all the Hawaiian Islands. This made a significant difference in patient billings. ITI patients' maximum home care co-pay was significantly lower; indeed some patients' plans required no co-pay at all. This was a welcome contrast to the upfront $2000 collected by our previous NPWT company - a financial barrier that had delayed some discharges to home care.
We have now expanded use of the ITI Wound Treatment System to all facilities in our nonprofit medical system: Hawai'i Pacific Health. Whenever we have a question - clinical or administrative - we are secure knowing we will get a fast, expert response. Change is difficult. But with the help of ITI, it has happened for the better for our clinicians and patients."
Pam Courtney, RN, MSN
Materials Manager at Kapi'olani Medical Center for Women and Children in Honolulu
Chairperson of the Wound Care Committee for Hawai'i Pacific Health